324 E Main St., Mechanicsburg, PA 17055, (717) 766-4163 Fax (717) 766-4985

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May 11, 2020
Category: Uncategorized
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Dear Patient:

We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.

Infection control has always been a top priority for our practice, and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.

Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC), and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rules or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agency’s recommendations.

You may see some changes when it is time for your next appointment. We are making these changes to help protect our patients and staff. For example:

  • Our office will communicate with you before your appointment to ask some screening questions. You’ll be asked those same questions again when you are in the office.
  • We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.
  • Your temperature will be taken prior to entering the reception area.
  • You may see that our reception area will no longer offer magazines, children’s toys, and so forth, since those items are difficult to clean and disinfect.
  • Appointments will be managed to allow for social distancing between patients. That might mean that you are offered fewer options for scheduling your appointment.
  • Please do not bring other family members with you unless you require a driver or you are a parent accompanying a small child. People who meet this qualification may be asked to wait in your car.
  • We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.

We ask that you please be patient with us as we move toward a full reopening of our practice. It may take us some time, and guidance from the state of Pennsylvania, before we are up to speed with full schedules and procedures including hygiene visits.

We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. We will be calling you shortly to schedule appointments.

Thank you for being our patient, and for being patient. We value your trust and loyalty and look forward to welcoming you back to our dental family.

Sincerely,

Dr. Warren, Dr. Reese, and Team

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